Understanding design of organisation

Abstract

This text by Dr. Rajesh Tandon presents a comprehensive analysis of the structure and process of understanding organizations and NGOs and navigates strategies to their management. The text describes models as conceptual tools for analyzing organizational behaviour, emphasizing the organization as an open social system and provides a systems theory for it. It explains missions and purposes of an organisation and lists its required inputs and desired outputs. The text further identifies and describes five key components of organizational design, technology, tasks, human resources, formal organizational structure, and informal organization. It analyses the concept of congruence, arguing that organizational effectiveness depends on the degree to which these components fit together and presents the congruence hypothesis arguing that greater the fit between components, the more effective the organization will be in achieving its mission. The text identifies types of NGOs and addresses several critical issues for NGO management such as compatibility with organizing elements, size and informal structure, hierarchy, and organisational changes. It further discusses the differences arising from different ideologies and operational strategies and the need for NGOs to manage relationships with multiple constituencies. The text concludes that organizations are complex social systems requiring analysis at multiple levels and aspects and that a successful organisation requires effective division of work and integration of efforts.