Community Knowledge
Permanent URI for this collectionhttps://knowledgedemocracydspace.com/handle/123456789/1071
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Item Enabling Public Grievance Redressal Systems in Municipalities: An Operational Manual(Society for Participatory Research in Asia (PRIA), 2013)Grievance redressal lies at the heart of accountable governance, yet in many contexts it remains fragmented and inaccessible to ordinary citizens. This manual offers a practical framework for designing and implementing public grievance systems that are transparent, responsive, and rooted in citizen participation. It sets out processes for creating enabling environments, building institutional structures, and clarifying roles for officials and communities alike. By addressing both procedural steps and the broader ethos of trust and accountability, the manual positions grievance redressal not only as a technical exercise but as a means of deepening democratic practice.Item Participatory research and participatory social action(1980-04-13) Tandon, RajeshItem Zapatistas in Chiapas(1984-03-23) Tandon, RajeshAt a moment when Mexico was entering a new era of economic liberalisation under NAFTA, an unexpected uprising in Chiapas reshaped debates on democracy, land, and indigenous rights. This paper examines the Zapatista movement within the longer history of indigenous struggle while drawing attention to its distinctive way of combining traditional claims with new tools of communication and solidarity. The research also considers how the movement’s vision travelled beyond Chiapas, raising questions about development, autonomy, and cultural survival. In doing so, it argues for seeing the Zapatistas not only as a regional rebellion but as a reminder that struggles over dignity and self-determination can unsettle dominant ideas of governance in ways that remain unresolved.