A Participatory Approach to Organisational Renewal and Larning
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Abstract
In recent years, a considerable amount of enthusiasm for Organisational Development (OD) has been generated in the development sector. Although OD as a field of theory and practice has a fairly lengthy history, its relevance to non-governmental organisations (NGOs) has only recently been realised. There are a number of reasons for this. NGOs by and large, are social change oriented organisations, that is to say, they live in and promote change processes. When independent and autonomous forces create changes in the external constituencies where NGOs conduct their main business, the pressures on these organisations to keep pace with change intensify. Most NGOs today find themselves in a web of relationships with other autonomous actors and agencies with conflicting expectations and demands. Several NGOs have to rely on external resource-providers usually disconnected from the local situations and contexts where NGOs conduct their business.
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In recent years, Organisational Development (OD) has gained importance in the NGO sector as organisations face internal and external pressures to evolve. NGOs, being agents of social change, must constantly adapt to shifting relationships, donor expectations, and community needs. SSK, a support organisation initially focused on education in Uttar Pradesh, undertook a participatory OD process in 1996 to review its past and plan for the future. This process involved stakeholders such as donors, staff, governing board members, and partner organisations. Over six months, SSK paused or slowed operations to fully engage in reflection, data gathering, and strategy formulation. The inclusive, reflective OD journey produced a comprehensive framework and fostered collective learning, deeper stakeholder engagement, and an internalised sense of direction and capacity building.
Keywords
Participatory Approach, Strategic Management, Manpower Planning, Peer Learning, Organisational Learning
