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Initiation Process in Designing New Forms of Work Organization: Tentative Experiences from India
(1976) De, Nitish R.
The report discusses the design of new work systems in India, focusing on experiments and projects within postal services. The document outlines the challenges faced, strategies employed, and the results of the trials, especially in post offices in Simla and Delhi. The integration of employees into decision-making processes and the redesign of workspaces are highlighted as key strategies for improving work motivation and efficiency.
Action Research: Toward a Procedural Model
(Human Relations, 1976) Cunningham, Bart
This paper discusses the Action Research (AR) approach to organizational decision-making, where the entire organization identifies needs, solves problems, and implements decisions. The article outlines the key components of AR, including the Action Research Group and the Action Researcher. It highlights the importance of member participation, group dynamics, and social forces in facilitating effective organizational change. A procedural model for Action Research is presented, with detailed discussions on its phases, group development, and evaluation processes.